Veritas Alta™ Archiving : Journaling Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Journaling Overview
    1.  
      About journaling and Veritas Alta Archiving
    2.  
      Journaling message size limit
    3.  
      Journaled messages and antivirus solutions
    4.  
      Journaling setup instructions overview
  2. Exchange 2013, 2016, and 2019 Set-up
    1.  
      Setting up Exchange 2013, 2016, and 2019 journaling
    2.  
      Prerequisites for Exchange 2013, 2016, and 2019 journaling
    3.  
      Step 1 - Create Journaling Contact
    4.  
      Step 2 - Create SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs) at the Remote Domain
  3. Exchange 2013, 2016, and 2019 Disable
    1.  
      Disabling Exchange 2013, 2016, and 2019 journaling
    2.  
      Step 1 - Deactivate Journaling
    3.  
      Step 2 - Delete SMTP Send Connector
    4.  
      Step 3 - Delete Journaling Contact
    5.  
      Step 4 - Enable Non-Delivery Reports (NDRs) at the Remote Domain
  4. Exchange 2010 Set-up
    1.  
      Setting up Exchange 2010 journaling
    2.  
      Prerequisites for Exchange 2010 journaling
    3.  
      Step 1 - Create Journaling Contact
    4.  
      Step 2 - Create an SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs)
  5. Exchange 2010 Disable
    1.  
      Disabling Exchange 2010 journaling
    2.  
      Step 1 - Remove Address Space Domain
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove the SMTP Send Connector
    5.  
      Step 4 - Remove the Journaling Contact
  6. Exchange 2007 Set-up
    1.  
      Setting up Exchange 2007 journaling
    2.  
      Prerequisites for Exchange 2007 journaling
    3.  
      Step 1 - Create a Journaling Contact
    4.  
      Step 2 - Create an SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs)
  7. Exchange 2007 Disable
    1.  
      Disabling Exchange 2007 journaling
    2.  
      Step 1 - Remove the Address Space Domain
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove the SMTP Send Connector
    5.  
      Step 4 - Remove the Journaling Contact
  8. Exchange 2003 Standard Set-up
    1.  
      Setting up Exchange 2003 standard journaling
    2.  
      Step 1 - Create Custom Recipient
    3.  
      Step 2 - Set up SMTP Connector
    4.  
      Step 3 - Activate Journaling
    5.  
      Step 4 - Disable NDRs (Non-Delivery Reports)
    6.  
      Step 5 - Add SMTP Queue Growth Monitoring Alert
  9. Exchange 2003 Standard Disable
    1.  
      Disabling Exchange 2003 standard journaling
    2.  
      Step 1 - Remove SMTP Queue Growth Monitoring Alert
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove SMTP Connector
    5.  
      Step 4 - Remove Journaling Contact
  10. Exchange 2003 Envelope Set up
    1.  
      Setting up Exchange 2003 envelope journaling
    2.  
      Step 1 - Enable Advanced Journaling Configuration Mode (Envelope Journaling)
    3.  
      Step 2 - Create a New Mailbox Store for the Journaling Mailbox
    4.  
      Step 3 - Create a Custom Recipient
    5.  
      Step 4 - Create Journaling User Mailbox
    6.  
      Step 5 - Set up Server-Side forwarding rule on Journaling Mailbox using OWA
    7.  
      Step 6 - Set up SMTP Connector
    8.  
      Step 7 - Activate Journaling
    9.  
      Step 8 - Clean the Journal Recipient Mailbox
    10.  
      Step 9 - Schedule the Mailbox Manager to Run Recipient Policies
    11.  
      Step 10 - Disable Non-Delivery Reports (NDRs)
    12.  
      Step 11 - Add an SMTP Queue Growth Monitoring Alert
  11. Exchange 2003 Envelope Disable
    1.  
      Disabling Exchange 2003 envelope journaling
    2.  
      Step 1 - Remove the SMTP Queue Growth Monitoring Alert
    3.  
      Step 2 - Remove Internet Message Formats Domain
    4.  
      Step 3 - Turn off Mailbox Management Schedule
    5.  
      Step 4 - Remove Mailbox Management policy for cleaning the Journaling Mailbox
    6.  
      Step 5 - Deactivate Journaling
    7.  
      Step 6 - Remove SMTP Connector
    8.  
      Step 7 - Remove Journaling Mailbox
    9.  
      Step 8 - Remove Journaling Contact
    10.  
      Step 9 - Remove Extra Mailbox Store
    11.  
      Step 10 - Turn off Advanced Journaling Configuration
  12. Office 365
    1.  
      Setting up Office 365 journaling
    2.  
      Prerequisites for Office 365 journaling
    3.  
      Additional prerequisites for the archiving of Office 365 RMS encrypted messages
    4.  
      Set up a send connector for Office 365 journaling
    5.  
      Set up an Office 365 journaling rule
    6.  
      Disable Office 365 journaling
  13. Domino Mail
    1.  
      Setting up Domino Mail journaling
    2. Prerequisites for Domino Mail journaling
      1.  
        Configuration Settings document
      2.  
        Users' Internet email addresses
      3.  
        Server mail rules
      4.  
        Using the TLS protocol
    3.  
      Set up Domino Server Journaling
  14. Google G Suite Enterprise Gmail
    1.  
      Setting up Google G Suite Gmail journaling
    2.  
      Prerequisites for Google G Suite Gmail journaling
    3.  
      Setting up journaling in the Google Admin console
    4.  
      Disabling Google G Suite Gmail journaling
  15. Additional Journaling Information
    1. Journaling best practices
      1.  
        General journaling best practices
      2.  
        Journaling best practices for Exchange 2013, 2016, and 2019
      3.  
        Journaling best practices for Exchange 2007 and 2010
      4.  
        Journaling best practices for Exchange 2003
    2. Journaling troubleshooting
      1.  
        Troubleshooting journaling for Exchange 2010 and 2007
      2.  
        Troubleshooting journaling for Exchange 2003
    3. Journal Verification Guide
      1.  
        Sending test emails
      2.  
        Viewing archive reports
      3.  
        Monitor Journaling Queues

Set up Domino Server Journaling

To set up Domino Server journaling

  1. Open Lotus Notes Administrator.
  2. Select the Configuration tab.
  3. Expand the Server node and select Configurations.
  4. Select the Configuration Settings document from the list, and click Edit Configuration.

    Note:

    If you have multiple Configuration Settings documents, you must repeat the following steps for each document.

  5. Select Router/SMTP | Basics in the new, or existing Configuration Settings window that displays.
  6. Set the Address lookup field to Fullnameonly.

    Caution:

    If this value is not set to Fullname only, email messages for users may end up in the company's Unassigned Legacy account.

  7. Select Router/SMTP | Advanced | Journaling.
  8. Enter the following information in the Basics section of the Journaling page:

    Journaling

    Select Enabled

    Field encryption exclusion list

    Enter Form; From; Principal; PostedDate

    Method

    Select Send to mail-in database

    Mail Destination

    Enter the journaling address that Veritas Services & Support provided to you.

    Journal Recipients

    Select Enable

  9. Select MIME | Conversion Options | Outbound.
  10. Set the Message Content field to from Notes to Plain text and HTML.
  11. In the Messaging | Configuration | [Server Document], click the MIME tab, followed by Advanced and Advanced Outbound Message Options. Set Internet Mail server sends Notes private items in messages to Disabled.
  12. In Always send the following Notes items in headers, enter the following as a single string with no spaces:
    $JournalRecipients,$JournalRecipientsExpanded_1,$JournalRecipientsExpanded_2,
    $JournalRecipientsExpanded_3,$JournalRecipientsExpanded_4,$JournalRecipientsExpanded_5,
    $JournalRecipientsExpanded_6,$JournalRecipientsExpanded_7

    You must ensure that this entry includes a sufficient number of items for expanded recipients, up to $JournalRecipientsExpanded_n, where n equals the maximum number of possible message recipients divided by 32,000.

    This entry ensures that group expansions and original intended recipients are sent properly to Veritas Alta Archiving.

  13. GDD (Global Domain Document) conversions tab settings are used to construct SMTP Internet addresses for users who do not have Internet addresses (primary email address).

    To ensure that CloudLink properly constructs the Internet address, the following fields must be defined on the Conversions tab:

    • Local Primary Internet Domain: Local Primary Internet Domain name

    • Domain domain(s) included: NONE

    • Domain domain(s) position: Left of '@'

    Caution:

    If the conversion settings are not set up as specified, the Internet addresses for users without Internet addresses may not be set up properly. If they are not set up properly, Veritas Alta Archiving may not recognize the domain.

    For additional information on the GDD see the following article:

    http://www-10.lotus.com/ldd/dominowiki.nsf/dx/understanding-the-global-domain-document-

    Configuring the GDD is considered to be necessary for proper operation (IBM best practice).

  14. Select Router/SMTP | Restrictions and Controls| Rules.
  15. Click New Rule to create a new journaling rule. The New Rule window displays.

    Note:

    The journaling rule determines which email messages are journaled to Veritas Alta Archiving. The information that was provided is for creating a journaling rule that will journal all email messages.

  16. Create the condition to journal all email messages:
    • Select On in the This rule is field

    • Select All documents in the first drop-down list and click Add

  17. Create an exception to the condition so that the messages that were sent to your Mail Archive email address are not journaled again:
    • Select Exception in the Create field

    • Select To from the first drop-down list

    • Select is from the second drop-down list

    • Enter your Mail Archive email address in the Value to check field, and click Add.

  18. Select Journal this message in the drop-down list under the Specify Actions section.
  19. Click Add Action.
  20. Click OK to save the rule.
  21. Click Save & Close to save the Configuration Settings document.
  22. Set the following parameter in the .ini file to keep BCCs intact:

    RouterKeepRelayedBCCsIntact=1

  23. Restart the router by entering the following command in the server console and hitting send:

    restart task router